AGUNG WAREHOUSE
Last Updated: October 27, 2025

Acknowledgment and Consent

By accessing or using the Agung Warehouse website, including the login feature, you acknowledge that you have read, understood, and agreed to all terms stated in this Privacy Policy. You consent to the processing of your personal data, including login credentials, in accordance with the terms described below and in compliance with applicable data protection regulations in Indonesia.

If you provide personal data belonging to others (for example, your partner, family member, or colleague), you represent that you have obtained their consent to have their data processed under this policy.

Introduction

This Privacy Policy explains how Agung Warehouse (“We”, “Our”, “Us”) collects, stores, uses, and protects the personal information you provide when accessing our website at www.agungwarehouse.co.id, including when using the login feature. We are committed to complying with data protection regulations in Indonesia, including Law No. 27 of 2022 concerning Personal Data Protection.

Types of Data We Collect

We may collect the following types of personal data when you use our services, including when logging in:

• Identity information, such as your full name, address, phone number, and email address;
• Login credentials, such as your username and password (which are encrypted for security);
• Data you enter through registration forms, contact forms, or interactions with our customer service team;
• Technical information, including IP address, device type, operating system, browser, and time of access to our site;
• Site usage data, such as pages visited, login activity, and interactions with our site features.

Purpose of Data Use

The personal data we collect is used for the following purposes:

• Provide and manage logistics and warehousing services efficiently;
• Process your requests, transactions, or inquiries promptly and accurately;
• Verify your identity during login to ensure account security;
• Improve service quality and user experience through data analysis;
• Send communications related to services, updates, promotions, or other important information from Agung Warehouse;
• Comply with applicable legal and regulatory obligations.

Data Security

We implement industry-standard security measures to protect your personal data, including the use of Secure Socket Layer (SSL) encryption to secure communications between your device and our servers. Login credentials are encrypted using secure hashing algorithms to prevent unauthorized access. Additionally, we apply technical and administrative procedures to prevent unauthorized access, use, or disclosure of data.

Use of Cookies

Our website uses cookies to enhance user experience, including managing login sessions, recognizing your preferences, and customizing site content for greater relevance. Cookies also help us analyze website usage patterns to improve our services.

You cannot manage or disable cookies through your browser settings, as they are essential for certain functionalities, including the login feature.

Third-Party Content

Our website may include embedded content from third parties, such as videos, images, or articles. Such content is subject to the privacy policies of those providers, and we recommend reviewing their policies for further information.

Data Retention and Deletion

Your personal data, including login credentials, will be retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. You have the right to request access, correction, or deletion of your personal data, including your login account, by contacting us through the email provided below.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page along with the most recent revision date. By continuing to use our website, including the login feature, you agree to the latest version of this Privacy Policy.

Contact Us

For any questions, complaints, or requests related to this Privacy Policy, including the management of your login account data, please contact us at:

• Email: marketing@agungwarehouse.co.id.

We will respond to your inquiry or request in accordance with the procedures and timelines stipulated by applicable regulations.